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Customer Reviews.

service

5

Great workmanship.

15 November 2017

sales

3

Unfortunately the car had a dint in the drivers door when I went to collect it. Having been assured that it would be fixed asap it took 2 and a half weeks for this to happen.

14 November 2017

service

3

I did not receive my vehicle health check report and have also not been contacted regarding some bodyshop repair work required, despite assurances to the contrary

08 November 2017

service

5

Fitted me in at a suitable time

06 November 2017

sales

5

Amber kept us up to date with what was going on with are car

06 November 2017

service

5

Very friendly helpful staff, answered all questions I had. Car returned clean and tidy.

03 November 2017

sales

5

Gary Stewart , the salesman , was excellent from start to finish . Very friendly & helpful guy !

02 November 2017

service

4

The service was fine but I was disappointed that I didn’t get my vehicle check up as the system was down. I’m not convinced as I bought the car secondhand and I bet the next service my car gets, it will be available and lots needs doing , synic!

31 October 2017

service

5

I am pleased that the Stratstone technicians managed to diagnose a minor electrical fault in my car although the cost of diagnosis and repair was steep. Contacting the service department is often difficult.

30 October 2017

service

5

The process for arranging my car car to be serviced and the whole process on the day was first class, good communication via email/text Re work on my car, friendly knowledgable staff

27 October 2017

sales

5

Amber kept me updated about my car all the time and answered everything i needed help with! Glad i got my first car with Amber.

26 October 2017

sales

5

The staff just made you feel at hope

25 October 2017

service

2.5

I was told my battery had been charged enough to get the ‘stop and start’ mechanism work again. I picked my car up and unfortunately it did not work straightaway!

25 October 2017

service

5

Never any hassle quick and efficient service

24 October 2017

service

5

Had no issues dropping the car off was easy received a mice courtesy car with no problem. service was completed no issues when picking car back up.

24 October 2017

sales

5

Again was made to feel very comfortable during the hole process

20 October 2017

service

4

Good customer service.

20 October 2017

service

3

My car was washed as a curtesy mini valet, it wasn’t as clean as I was expecting it to be, wheels were still dirty in parts and dirt round the window frame

19 October 2017

service

5

Very helpful staff when booking appointment and also on actual day ofvservice

19 October 2017

service

5

The required installation of the wireless charger was completed over a busy weekend period

19 October 2017

sales

5

amber taylor is a very likeable and knowledgeable mobility expert

18 October 2017

service

5

Staff excellent

17 October 2017

service

5

Kept informed fault rectified. Had to book car in for a second time hassle free curtosy car provided. Helpful and attentive staff

12 October 2017

sales

5

Could not fault gary at stratsone silvrrlink service

11 October 2017

sales

5

Gary Stewart was fantastic at the dealership, he understood what we were looking for and went out of his way to get us a car that matched our budget.

11 October 2017

service

5

always cheerful and helpful

06 October 2017

sales

5

All went very smoothly

04 October 2017

service

5

Reassured by the technician that the problem with my Countryman was completely sorted. Took time to listen and answer my questions.

04 October 2017

service

5

Perfect service from booking in to collection

03 October 2017

sales

5

Excellent service

03 October 2017

sales

5

Free coffee, cookies, friendly staff, places to sit and cars to look at

03 October 2017

service

5

Excellent customer service, drinks provided make a nice added touch to the already great service

03 October 2017

sales

5

Amber at Stratstone was so helpful.

02 October 2017

service

5

Work all carried as planned, kept informed all day do when car ready

01 October 2017

sales

5

I walked in to see what my options were at the end of my contract on a pre owned mini. I was looking for a contryman but it was out of my price range. However, a brand new option was found for me on a hatchback.

30 September 2017

service

1

As above

29 September 2017

service

3

Kept waiting on arrival and on collection.Told car would be ready around 1pm ish. At 2.15pm I had to ring and enquire. Unable to answer my question so they rang back around 15mins later to confirm it was indeed ready - service sheet recorded 12.40pm

29 September 2017

sales

5

Very good and friendly young lady called Amber . Explained everything

29 September 2017

sales

4

Efficient and friendly customer service from all of the team, thank you.Seems like there was a fair bit of hanging around to arrange the financial element with other colleagues, and 'computer down' hiccups.

29 September 2017

sales

4

Attentive

28 September 2017

sales

5

Gary Stewart is very friendly and professional. He introduced me new model Countryman XL, answered to all my questions and offered test drive. He regularly was in touch with me by writing and phoning about each stage of making the car I chosen.

27 September 2017

sales

5

All the sales staff were extremely helpful and proactive in their approach throughout the purchase period.

27 September 2017

service

4.5

Pleasant staff and efficient

26 September 2017

sales

5

Very helpful staff no problems

26 September 2017

sales

5

As above - great service from the team

24 September 2017

sales

5

Fast efficient and no hard sell.

24 September 2017

sales

5

Helped to find right deal for me, not pressured at any time. Kept informed up to delivery day.

23 September 2017

sales

5

Gary was very helpful

23 September 2017

service

5

I was taken home after dropping my car off and it was ready for collection at the agreed time.I found the health survey really useful plus the video and everything was clearly explained to me. I have found all members of staff helpful and polite.

22 September 2017

service

5

Friendly and helpfull staff and car was finished at the time stated.